Shipping policy

SHIPPING POLICY

All orders placed through this website are fulfilled by licensed liquor retailers authorized to ship alcoholic beverages in accordance with applicable state and federal laws.

SHIPPING ELIGIBILITY

Alcohol shipments are available only to states and locations where permitted by law. Availability may vary by product and delivery address. Orders may be refused or canceled if shipping to the selected address is not legally permitted.

SHIPPING PROCESS

Orders are processed and shipped by a licensed retailer in our fulfillment network. Orders are not considered accepted until shipped by the retailer.

DELIVERY REQUIREMENTS

• A valid government-issued photo ID is required at the time of delivery.

• The recipient must be 21 years of age or older.

• Alcohol shipments cannot be left unattended.

• A signature from an adult (21+) is required upon delivery.

If delivery is attempted and no eligible recipient is available, the carrier may reattempt delivery or return the shipment to the sender.

SHIPPING TIMES

Shipping times vary based on location, retailer availability, and carrier schedules. Estimated delivery times are provided at checkout but are not guaranteed.

FAILED OR RETURNED DELIVERIES

If an order is returned due to an incorrect address, failure to sign, or inability to verify age, a refund may be issued minus shipping costs and any applicable restocking fees.

SHIPPING COSTS

Shipping and handling fees are calculated at checkout and are non-refundable once an order has shipped.

DAMAGED SHIPMENTS

If your order arrives damaged, please contact us within 3 days of delivery at:

Email: info@mrcliffspremiumbourbon.com

Include your order number and clear photos or videos of the damage. Approved claims will be handled in accordance with retailer policies and applicable law.